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Help · Getting started

The web app works today on any computer or phone. The iPhone and Android apps, built for site and for working without signal, are coming soon. Most things will work on both with the same account; a few live on one side only.

Who can do it
Everyone. What you see on either side also depends on your role.
Where
Web (app.getkonverge.com) today; iPhone and Android apps coming soon
Checked
21 October 2026
On this page
  1. 01On both
  2. 02Phone only (in the apps, coming soon)
  3. 03Web only
  4. 04Which should I use?
  5. 05Good to know

Konverge is one system with two front doors. A snag raised on a phone on site shows up on the web in the office straight away, and the other way round. You sign in to both with the same phone number or email address.

Today: the iPhone and Android apps are on their way to the App Store and Google Play. Until then, use Konverge in the browser on any phone at app.getkonverge.com: it needs a connection, but everything in “On both” and “Web only” below works there. getkonverge.com/app has the latest. The “Phone only” list is what the apps add when they arrive.

On both

Projects and tasks · the programme · daily logs, snags, inspections, incidents, field notes and photos · permits to work, deliveries and material requests · drawings with markup, pins and measuring · documents, RFIs, submittals and approvals · meetings · estimates and change orders · payment applications and finance · contacts and messages · search · the assistant · the client portal.

Phone only (in the apps, coming soon)

  • Working without signal. The phone saves your work and sends it when signal comes back. The web needs a connection. See Working offline.
  • Capture: the camera, several photos at once, voice notes.
  • Clocking in with your location, and kiosk mode for the site sign-in book.
  • Scanning location QR labels.
  • App lock with fingerprint, face or PIN.
  • Transferring ownership of the company. Until the apps are out, the owner emails support@getkonverge.com and we make the transfer.

Web only

  • Setting up: the guided company set-up and the sample project.
  • Document control set-up: folder templates, naming rules, workflow templates and issuing transmittals.
  • Permit set-up: appointing Authorised Persons and attaching RAMS.
  • Photo reports as PDFs.
  • Importing from spreadsheets, and exporting all your company’s data.
  • Accounting connections (QuickBooks, Xero), API keys and webhooks.
  • Plan and billing by card, invoices and receipts.
  • The audit log of changes to members, roles, invites and billing.

Which should I use?

On site, use a phone: today in its browser, and once the apps arrive, in the app, which is quicker, works in a basement with no signal, and has the camera right there. In the office, use the web: big tables, keyboard shortcuts (Ctrl + K, or ⌘ + K on a Mac, jumps to anything), and printing.

Good to know

  • In the apps, some settings say “Change this in Konverge on the web”. That’s deliberate: they’re the kind of thing you set once, at a desk.

Read next

Support

Still stuck?

Email us and say which company and project, what you expected and what happened. A screenshot helps. We reply by the next business day, UK time. Never send us a sign-in code.