Legal
These are the companies that process personal data on Konverge’s behalf to run the service: what each one does and where. The privacy policy and the security page show the same list.
Updated 21 October 2026 · 14 in use now
01 · Register
Transfers outside the UK and EEA rely on the UK International Data Transfer Addendum, the EU Standard Contractual Clauses or an adequacy decision. Your company’s project data is stored in the EU (Ireland).
| No. | Provider | What it does for Konverge | Location |
|---|---|---|---|
| 01 | Supabase (on AWS) | Database, authentication, file storage, serverless functions, including website enquiries and support tickets with their attachments | EU (Ireland, eu-west-1) |
| 02 | Google (Gemini API) | AI assistant (text, vision and voice) and automatic text extraction from uploaded documents and drawings | Google Cloud (global) |
| 03 | Twilio | SMS sign-in codes, and text messages to people who don't use the app (only when switched on) | US/EU |
| 04 | Resend | Email: sign-in codes and links, invitations, trial and billing notices, documents a user chooses to email, support replies and satisfaction surveys, website enquiry notifications to our team, and receiving email for our support system (reply.getkonverge.com, including mail forwarded from support@getkonverge.com) | US/EU |
| 05 | Zoho (Zoho Mail) | Our team's mailboxes on getkonverge.com, including support@getkonverge.com: email you send us arrives here first | EU |
| 06 | Stripe | Card payments and subscriptions for plans bought on the web. Card details go to Stripe, never to Konverge | US/EU |
| 07 | RevenueCat | Subscription status for plans bought in the App Store or Google Play (an account reference and the store receipt; no name, email or card) | US |
| 08 | PostHog | Product analytics for the web and phone apps: which screens and features are used, by user and company ID. No names, emails, phone numbers or record contents; IP addresses discarded | EU |
| 09 | Google Firebase | Push notifications (FCM) and app analytics (screen views, feature usage) | Global |
| 10 | OpenStreetMap / Nominatim | Reverse geocoding: turning photo coordinates into a place name (proxied; only coordinates are sent) | EU |
| 11 | Sentry | Error and performance reporting for the phone apps and the web app | US/EU |
| 12 | Railway | Drawing processing, PDF and drawing-export workers | US/EU |
| 13 | Vercel | Hosting the Konverge web app (app.getkonverge.com) | EU (Dublin) and a global edge network |
| 14 | Amazon Web Services | Serving this website (getkonverge.com) | UK (London, eu-west-2) |
02 · Not live
Only when a feature is switched on
Not in use today. Each one starts only when the feature it serves is available and switched on.
Stripe (Connect)
[Switched off]Online client payments: your clients paying your invoices and payment applications by card or bank transfer, through your own connected Stripe account.
When online client payments are available and your company turns them on.
Resend (inbound email)
[Switched off]Receiving replies by email and project inbox mail, so they can be filed against the right item.
When replies by email are available and your company turns them on.
Amazon Web Services (Bedrock), or another AI model provider
[Switched off]An alternative to Google Gemini for the AI features.
Only if we change AI provider. We would update this page and tell subscribers first.
03 · Other services
No personal data
Open-Meteo
Weather for daily logs: receives a site’s coordinates and a date, nothing about people.
04 · Not ours
Services you choose
These aren’t Konverge’s subprocessors: you or your company choose them, under their own terms.
Apple (App Store) and Google (Google Play)
When you buy a plan in the app, Apple or Google sells it to you and processes the payment under their own terms.
QuickBooks Online, Xero
When your company connects its accounting software, the records it syncs go to that service under your company’s agreement with it.
Zapier and other integrations
When your company creates an API key or webhook for a service, that service receives what the key or webhook allows.
05 · Notice
Hear about changes
Before a new subprocessor starts handling customer data, we update this page and email the people who have asked to be told, and the owners of companies with a data processing agreement. Ask to be added, or object to a change, by email.